SGBono computers for low-income families – Frequently Asked Questions (FAQ)

1) Is this real, does it have strings attached?

It is real. You have to have a valid (not expired) CHAS Blue card, and you have school-going kid(s) who have a need for computers/tablets for home-based-learning (HBL). We will also require a written commitment from the parent(s) to hold on to the computer(s)/tablet(s) for at least two years, to make sure the said student does indeed benefit from the donation.

 

2) Why does SGBono ask about my home fibre broadband subscription?

For HBL, you will need internet connection. Without a home fibre broadband connection to internet, the computer is useless. You should not use mobile data for this HBL, because it will end up costing you more in your phone bill than the cost of buying a brand new computer. If you are in such a situation, we recommend that you apply for new computers and free broadband services under IMDA’s NeuPC Plus scheme instead (qualifying criteria is household income criteria is <=$3400 and PCI is <=$900, with school-going children).

 

3) What school levels of students qualify?

Kindergartens have simpler graphics-based content, which can be done on smartphones which most parents have. Priority will be given to primary school students and above.

 

4) How to apply?

Please refer to: https://sgbono.org/gethelp/

 

5) Do you donate to homes, welfare organizations etc?

We issue computers directly to eligible low-income families. In the process, we also provide advice and counselling to help families save money on their IT and communications costs (e.g. by using fibre broadband at home instead of mobile data), make better use of what they already have (e.g. we help them repair their computers, achieve better Wi-Fi speeds at home), and to obtain free or low-cost computers/fibre broadband services from government. We consider these services and advice as more important to low-income families than just giving them free computers and then leave them alone to their own devices.

 

6) What services does SGBono provide?

Our website at http://sgbono.org has the full details. In summary, we provide 100% free help with repairs of IT products (you only pay for the replacement parts, at cost), give advice on how you can reduce your spendings on IT and communications products/services and optimize what you already have, and guide you in applying for government schemes for subsidized computers and broadband internet services.